Anger in the workplace – key management strategies
Joe, a 15 year city employee with a good record began missing work, and showing irritability with supervisors and customers alike. He then started to shout at customers who frustrated him. As complaints mounted, his supervisors “wrote him up” but did not try to discover the reasons for his drastic change of behavior. Finally, when…
Five skills to deal with workplace anger
Leroy was a superstar in the Real Estate business, producing three times the monthly business of his nearest coworker. He was a driven, highly competitive young man who saw his manager as getting in the way of even higher production. Tension turned to irritability. Yelling and shouting followed. On the day he was fired, he…
Anger At Work Linked To Stress
Some people say they know just what to do when their jobs becoming too stressful, but others feel stuck and frustrated. There are tears and confrontations which can lead to poor productivity, abuse of sick days, stealing supplies, and irritability or depression. Sometimes the stress and anger are due to home problems which the employee…
Road Rage to Work Sets Negative Tone For Day
A new survey puiblished by CareerBuilder.com confirms what we have suspected for a long time: most commuters admit to experiencing road rage while traveling to and from work. This may include yelling, horn-honking, and hand gestures which give your estimation of the IQ of the other driver! The survey, based on more than 2200 workers…