Anger in the workplace – key management strategies

Joe, a 15 year city employee with a good record began missing work, and showing irritability with supervisors and customers alike. He then started to shout at customers who frustrated him. As complaints mounted, his supervisors “wrote him up” but did not try to discover the reasons for his drastic change of behavior. Finally, when…

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Anger At Work Linked To Stress

Some people say they know just what to do when their jobs becoming too stressful, but others feel stuck and frustrated. There are tears and confrontations which can lead to poor productivity, abuse of sick days, stealing supplies, and irritability or depression. Sometimes the stress and anger are due to home problems which the employee…

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